Drain Rescue plumbing reviews is constantly striving to improve ourselves and the overall experience of you, our customer. The best way that we are able to do this is through feedback that has been graciously provided by homeowners following the completion of a project. Continue on below to read what people are saying about us…
Part 1 - Called to get the 1 hour service, but not actually what they offer, they will come when scheduled but the 1 hour service is not a proper representation of what they provide. Part 2 - The company called me back and worked to arrange a visit in a timely fashion which was excellent customer service. Part 3 - The company representative, Vince, came approx 45 min later and properly determined the nature of the problem to set us on the right path. While they did not initially provide what the web site defined, they did come through ultimately which we appreciate so they do value their reputation and will work to maintain it.
I would like to thank Dwayne for his expertise. I used drain rescue twice for my property in Hamilton. The first time, the main sewer line was cleared, but I was notified of a larger repair that was needed. I admittedly let this go too long, and second time the problem happened, I needed the repair initially recommended. Lessons learned: Just because you can get by without a large repair for a short time, does not mean that it is not required! Trust the experience. Dwayne, thanks again, you got me out of a pickle in a very short time frame.
Vince was quick and efficient, I highly recommend their service!
Excellent service I would highly recommend this company. Technician/Plumber(Mike) followed all covid-19 Protocols and was very friendly and professional. Job well done.
Professional and experienced technicians.
I called and Vince arrived within the hour and fixed our issue so easily. Thank you!
Vince was super professional. His response Time was super quick and fixed the issue satisfactorily
Vince was really great, solved the issue with our Laundry super quick! Thanks!
Vince was very professional and quickly handled the emergency. He provided excellent value and is highly recommended!
Vince was excellent and very proficient