Drain Rescue plumbing reviews is constantly striving to improve ourselves and the overall experience of you, our customer. The best way that we are able to do this is through feedback that has been graciously provided by homeowners following the completion of a project. Continue on below to read what people are saying about us…
Vasyl and Dwayne We’re amazing. We had a major drain issue at our place in the brantford area and they were able to fix it. There workers were quick and clean and everything was done proper. I would highly recommend this company to anyone. Extremely knowledgeable. 10/10
Vince was fantastic !! 5 stars
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!
Update September 3 - The company reached out to me and apologized for the inconvenience. They reassured me that the service I received is not typical of their technicians and the issue has been remedied. I have updated my review to 4 stars as the service in responding to my complaint was appreciated. —————————- While the customer service in terms of responding to our call and dispatching someone to our home was great, I am sorry to say I would not recommend this company if you have a plumbing issue. We had a clogged drain and had tried all the conventional ways of fixing it (draino, plunging and a manual cable auger). We called Drain Rescue because we didn't know what else to do. They charged us a $45 fee just to come provide a quote (many other companies, I learned after the fact, do not charge a fee at all). Without even spending time looking at the pipes themselves, they then told us they recommended a drain flush, which would cost $1250! Thankfully, we did not pursue this as it seemed outrageous. We later learned that most companies can use a cable auger (with a machine) and have the problem cleared - they also said they never recommend a drain flush unless its absolutely necessary. The cost for this is around $250-300 depending on the drain. We did this with another company and the issue was solved - drain fixed! I do not recommend this company. Save your money!